Contact Madame Tussauds New York (Times Square)
Questions about entry tickets, combo passes, Marvel 4D, groups, accessibility, or booking changes? Email us—typical replies within one business day.
Get in Touch
For ticket assistance, rescheduling, cancellations, or group bookings (schools & corporates), email us Monday–Friday, 09:00–17:00 (local time). We’ll reply with clear next steps.
Email Support
To speed things up, please include: preferred date/time, ticket type (General Admission / combo / fast-track), number of visitors (adults/youth/children), and any accessibility needs. If you already booked, add your order ID.